(540) 332-5790

Our Team

Our team of Audiology professionals is proud to serve the Shenandoah Valley and surrounding communities.

Julie A. Farrar-Hersch, Ph.D, CCC/A

Dr. Farrar-Hersch, founder of Augusta Audiology Associates, obtained her Master’s and Doctorate degrees in Audiology from the University of Virginia. She served eight years on the Virginia Board of Speech Pathology and Audiology and served as its Chair for 5 years. She also served on the Ethics Committee of the American Speech Language and Hearing Association. Both of these experiences led her to advocate for the rights of patients to ensure that they receive quality care in an ethical manner.

She has a professional interest in central auditory processing, which has a significant effect on what we do with what we hear. The subtle changes to our auditory system over the years impact our communication, participation in activities, lifestyle, relationships and self-esteem.

She loves seeing the reaction on her patient’s faces when they realize they can hear better again. In her free time, she enjoys hiking, traveling, and a good read on the beach.


Lauren Matsko, AuD, MPH, CCC/A

Dr. Matsko received her Master of Public Health degree from Eastern Virginia Medical School, and then her Doctoral degree in Audiology from Salus University in Philadelphia, Pennsylvania. She practiced in Chesapeake, Virginia for four years before joining the Augusta Audiology family.

Her favorite part of her job is getting to know her patients and their loved ones and helping them to hear and communicate better. In her free time she enjoys checking out local thrift stores, painting and refinishing antique furniture, and sitting on the front porch with a good book.

Donna Cook

Donna was born in Harrisonburg, Virginia and raised in the Waynesboro area. Prior to joining our team she worked 23 years in the dental field in the area of public relations. Donna keeps the office running smoothly every day by answering calls, scheduling appointments, greeting patients, and much more!

Donna is fueled through helping people, and truly enjoys the people she gets to work with and serve on a daily basis. In her free time, she enjoys being in the great outdoors, camping, and boating.

Alex Hersch

Alex was born and raised in Staunton, Virginia. She works behind the front desk and as a Patient Technology Specialist cleaning and troubleshooting hearing aids. You can watch her explain how to clean and maintain your hearing aids here. She has a background as a Certified Nurse Aide as well as a bachelor’s degree in anthropology from the University of Mary Washington.

Alex enjoys the ability to interact and help patients throughout the day, and maintain a positive environment to facilitate patients. In her free time, she enjoys snowboarding, rock climbing, and traveling the world.

Meagan Gilmer

Meagan was born in Lexington and raised in Augusta County, Virginia. She received her Bachelor’s degree in Business Administration from Liberty University. She serves the Augusta Audiology team as the Billing Specialist; in which she handles all of the medical billing and coding for our office. Prior to joining Augusta Audiology, she worked 11 years as an office assistant for a local family physician.

Meagan enjoys her interactions with patients and is honored to be a part of the family at Augusta Audiology. She spends her free time with her husband and two kids, enjoys cooking, and tending to her garden.

Great Hearing Starts Here

Flexible appointments and individualized care.